Questions about a listing, a review, or your account? Pick whichever way suits you — they all reach the same team.
Visits by appointment.
Grievances follow the statutory clock.
General queries: within 24 hours on working days. Formal grievances: acknowledged in 24 hours, resolved within 15 days.
That route is separate, and it has a named officer.
D-606, 607 & 608, Titanium Business Park, Near Makarba Under Bridge, Makarba, Ahmedabad, Gujarat 380051
These five cover most of what reaches our inbox.
Register as a business owner, search for your listing, and submit a claim. We verify ownership using the contact details on the listing — usually within two working days. Claiming and replying to reviews is free.
Not for being negative. We remove content that is fake, abusive, defamatory, off-topic, or that exposes someone’s personal data. Nobody can pay to have a review deleted. Report it through Grievance Redressal and we will assess it against our policy and the law.
General queries get an answer within 24 hours on working days. Formal grievances are acknowledged within 24 hours and resolved within 15 days, as the IT Rules, 2021 require.
Claim the listing and edit it from your dashboard — name, address, hours, photos and contact details are all yours to change. If you cannot claim it yet, email us the correction and we will update it.
No. Listing a business, claiming it, and replying to reviews are all free. We do not sell ranking positions, and paying us cannot move a business up the results.